Questions fréquemment posées
- USEFULS TIPS
• It is important not to consistently play on a reed which is too hard or too soft. This will limit the capabilities of the mouthpiece you have chosen.
• Play-in new reeds: play them for a few minutes each day before normal use to break them in.
• Reed Rotation: Do not get used to one "good reed." It will become progressively weaker and so will your lip muscles! All subsequently used reeds of the same strength will seem too hard.
• Choose your reed to suit the place where you are :
a) A softer reed in a resonant, dry, air-conditioned venue.
b) A harder reed in an accoustically "dull" room, outdoors, or in a damp place.
For example, an experienced musician who normally uses a strength 3-1/2 may use a strength 3 for an air-conditioned location. Conversely he may select strength 4, if he were to play a concert in a humid environment.
- I dropped my mouthpiece and the tip broke off. Do you have a warranty for this?
- Mouthpieces are made of hardened rubber and are very fragile. If a mouthpiece fell, was dropped, or bumped, it is not a manufacturing defect. In these cases, unfortunately, we are unable to replace the mouthpiece.
- How do I become a prospective Vandoren Performing Artist?
- Thank you for your interest in becoming part of the Vandoren Performing Artist Program. At this time, we are not adding artists to our roster, but please check back periodically for updated information! Thanks again for your interest !
- What is the difference between the 13-series mouthpieces and the regular clarinet mouthpieces?
- The regular Vandoren mouthpieces such as the B45, 5RV Lyre, B40, etc. are all tuned to A442. The 13-series mouthpieces such as the M13, M15 13, B40 13, 5RV lyre 13, etc. are tuned to A440.
- What is the difference between a 2RV and 5RV mouthpiece?
- The 2RV and 5RV are identical. When the item number was changed, it created some confusion, so the older item number was reinstated. Both are available.
- Do you still make crystal mouthpieces?
- Unfortunately, we discontinued our crystal mouthpiece line several years ago. There may, however, be some left in circulation; contact your local music dealer to see if they have any left!
- Can I buy Vandoren products directly from you?
- Unfortunately, we’re not in a position to supply our products directly to consumers. Our products are available at leading retailers of musical instruments and accessories. If your local retailer does not stock the particular products you’re interested in, the retailer can either order them directly from our factory or through his wholesale distributor.
- What about Vandoren and ecology?
The cane we don’t use is composted and is either used as humus in the plantation or to heat the factory. The employees of the factory use electric vehicles to go to the plantations and to go from on point to the other within the factory. We only use recyclable, or already recycled carton for reed boxes, and protectors are made of recyclable polypropylene.
We use a standard cellophane made off polypropylene but we keep an eye on the development of biodegradable cellophane and will change our cellophane as soon as we can use the recycling methods linked with it.
- The reeds of your new packaging don’t seem to be better than those in the old packaging. Why even have the new packaging?
The reeds in Flow Packs don’t seem to be better to you because you’ve luckily never had to use reeds that have travelled in or have been stored in very bad conditions. In very hot and dry conditions in particular, reeds without protection can be damaged beyond repair. In general, the reed warps and can’t be played. The only way to play it again is to use, cautiously, a reed resurfacer.
We sell our reeds throughout the world and 70% of our products cover 5,000 Km before being purchased! Don’t forget that the longest part of a reed’s lifetime is before you play it.
The Flow Pack packaging is especially important in countries where the hygrometry varies strongly, such as Japan or Brazil, or in very hot and dry regions such as Texas or Arizona. It is a real improvement for musicians that live or perform in these climates because it considerably limits the warping of the reeds and thus preserves the original quality of the reed from the factory to the musician.
Furthermore, concerning the musicians who buy their reeds individually, (which is the case in many countries), the individual packaging is a little revolution in convenience!
We get many positive comments on the Flows Pack, mostly from musicians who travel a lot or who live in regions where the climate is very extreme.
- What is the best way to break in reeds?
- Play-in new reeds: play them for a few minutes each day before normal use to break them in.
- How do you soften a reed that is too hard or vice-versa?
- To soften a reed, use a thin piece of sandpaper to sand the facing of the reed. To make a reed harder, clip the tip with a reed trimmer.
- Is it better to use water or your saliva to wet a reed?
- It may be better to use water to wet the reed. Some people have a high acidity level in their saliva that can wear out the reeds more quickly. However, make sure not to leave the reed in the water for too long.
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